Internal audits should verify that the body complies with ISO/IEC 17020 and with internal technical and quality procedures. Internal audits are also an excellent preparation for external assessments and can help to continually improve the quality system. The body should have a procedure and a schedule for internal audits. Internal audits can either cover the whole body and all elements of the quality system at one specific period of time or can be divided into several subsections. The audit program should be managed by the quality manager.
There should be a schedule and procedure for periodic management reviews. Recommended review frequency is once a year. The management review should include a discussion about the outcome of recent internal audits and external assessments, corrective and preventive actions, results of proficiency testing, customer complaints and feedback, and any recommendations for improvements. Management should decide on follow-up activities. These activities should be monitored for effectiveness.
KOLASKOLAS evaluates the technical competence of inspection bodies based on ISO/IEC 17020, General Criteria for the operation of varioustypes of bodies performing inspection. KOLAS accredits an inspection body when it meets the requirements of KOLAS and demonstrates its competence in area of its operation. Inspection bodies accredited by KOLAS are allowed to use the accreditation logo, issuing on their inspection reports and certificates for those inspections. Moreover they are publicly listed in the KOLAS Directory and web site to allow customers to readily identify organisations able to meet their inspection needs.
- source : KATS